Probably received 2-3 emails every week, of young people full of strangers, or is about to enter the workplace, or "on board" less than a year or two, in finding at a time. Prompt reply as soon as possible the layout disorder and thoughts about email, because of their confusion, I have experienced. Take into consideration when the blank is strewn at random, at this moment, if can use the word give LaiXinRen some useful or useless advice and share, presumably to live many years ago I as a workplace newbie taste of regret.

Have youth, letters to tell out of school before the panic mood, as if to step into an array of "nothing", I don't know how to respond. This young, logistics professional, "before going out in the" actually feel lost and helpless. Instead of directly "chicken broth," I asked, favorite course, whether there is a chance to corporate internship? The next day, the boy returned to mail, confused in the confusion, even from my question. First, the logistics education, but not clear description of your favorite courses; Second, the school contact several enterprises, oneself also had the opportunity to go to the one of them, have been in the practice of less than a month, very tired, very complex, very erratic. Sometimes base shop on campus, in a hurry through listed in the textbook content, even more. Textbook tells a logistics operation and management affairs of the world, in actual operation in virtual enterprises another set of system. Thought no matter how to have a "regular" halo, always can get twice the result with half the effort! The first day into reality, I heard the voice of the "broken", halo, half belly knowledge there is no place that edge scratching. Worked as an intern in the scene handling when loading and unloading, did not have enough power to the items in the crate packing case connected all over the floor.

Aura of teenager admitted that it is broken and physical broken, let he summoned the courage to unknown to me to write such an email, there is no expectation, but soon returned, so special want to know how to start, my generation is how to come over.

I give teenager replied to the second email, content is longer, said simply.

If you are in a logistics company in the future have a formal work, whether it is in the department of teacher, or your head of department, give you tell a story of a "from scratch", may not be appropriate, should be made from basic level. So-called at the grass-roots level is to answer the phone, customer service, finishing documents summary data clerk, operator and scheduling assistant operation department, with a member of the team... And you acquired knowledge of logistics in the school - let thought is valuable - in the initial period of time, there is no practical use. So, the first important thing, is to forget, forget the past you.

You at this time, if it is a customer service position, deals with the kind of customer service staff to answer the phone. You need to deal with customer inquiries, ask freight telephone, query the waybill, ask someone, or does not ask, swept over grants you a bunch of lads. You need to learn how to use the company's query system, how to use Excel to find skilled departments work phone, how to listen to the customer complaints, how to persuade the guest dispelling anger tactfully and turn around time to leave the company, and how to determine priorities to customer complaints, accurately convey internally...

And all the relevant skills and words, there may be training, maybe not. As far as I know, this aspect of the instant knowledge, in many companies, including those seemingly large scale enterprise, is scarce. All you need is from the experiences of veteran workers, maybe she just graduated from technical secondary school; What you need, as far as possible the digestive company existing training text; But the most worth you go to the "needs", is familiar with information system, is to experience in the customer's rebuke, is to let his fragile heart strong up and have a more solid support.

If it is other positions at the grass-roots level, the same to you, need to temporarily forget the physique of fatigue, pay attention to the operation details. , perhaps, the company site operation details of the book know very different with you, and even the scene of the operation flow chart is also very different, but you should go to look for the difference, working in the sorting why, what is "big don't press pressure is small, weight is not light", if the box is inverted, the label on the box was scanned after which a series of changes have taken place in information system data, when you talk to the driver eldest brother send the goods to a mall area how stores are receiving money to sign for the... This is what you should focus on.

Internship experience and you before, but always think about your own lost, remember your body tired. And you forget, why I come here to practice.

I received many email about "confusion", content is the same. Sometimes, I will reply directly at the end of the Internet that young people, if very confused and cannot extricate oneself, please give up, for another industry, no one say when choosing a career to your sign of life and death contract must be with professional counterparts. If can also perceive their mind on the bad sector is yearning, so, forget yourself, to the unknown. Stepping into the unknown, diligently, you can gradually accumulated a lot of knowledge and experience of "known".

Another type of mail, mostly into the logistics industry in boys and girls who a year or so, a year to two years, seems to be a cycle of despair. Stuck in the affairs of life or of business not recover, fear in the boring work day after day. Want to change jobs, want to change the enterprise, and even want to completely out of the industry, and the difficulty, is nothing but don't know whether to continue or not, do you want to change.

I only give them some simple story, with some common sense. Any of the normal operation of the enterprise, no matter how bad the internal governance, personnel how complex, he always have some benign operation mechanism, there are always some profitable way. These, it is worth you to feel, to discover. Back ten thousand steps, any kind of grim reality, there are always some good theoretical knowledge to argue it's a bad place, you see only "bad", did not reach the "good", why not reverse turn to yourself! Ten thousand steps back again, you can choose to leave the industry, some of my friends, who are interested in the logistics industry, they would like to try, were I stop, would strangle the idea in the bud. Why, because there is a difference between industry and industry, talent is not equal.

With work value, the work experience and appreciation; Professional quality, will gradually form with the theoretical and practical impact, gradual appreciation. That's all.

Spread its wings and into the array of "nothing", to break, go to experience, more time is!